President of Total Quality Corporation
Robert W. Scott III took the helm as President of Total Quality Corp. in November of 2010. He has a vision and a mission to do three things;
To improve customer satisfaction with faster response times and more cost effective solutions
To maintain strict quality control standards utilizing the most modern technologies
To direct the growth of the company into new geographic areas and service all industries
Customer Service; Fast, Confidential & Effective
The foundation of our customer service model is to provide a confidential, speedy, and cost effective inspection solution. Our customers know that we are always willing to go the extra mile. We will respond quickly to your problem, we will make sure you have all the information and support you need to make your product inspection a success, and we’ll do this dependably, professionally, and confidentially.
We are well aware of the importance of confidentiality and we assure our customers that we will adhere to your strict confidentiality policies, and we will be happy to sign and comply with your company’s confidentiality agreement.
All our processes are constantly being evaluated to identify efficiencies to improve our response time, to provide our clients with more cost effective testing and detection options, and to identify safe alternatives for the disposal of contaminated product.
Location (on site) * Location (in-line) * Location (off site)
The choice is yours, we can bring our equipment to your facility or you can send your product to us at one of our conveniently located USDA/FDA approved locations across the country. We will work with you to determine the most cost effective alternatives that will accommodate your timeline for completion.
Bob Scott has established relationships with the top warehouse operators in the US to enable us to offer our customers the best possible choice of location for Inspection, Storage , Handling and Distribution of you product.
Industries We Serve
TQC has provided state-of-the-art, high resolution real time x-ray systems and services to hundreds of the leading manufacturers in the United States and Canada since 1986. We have resolved thousands of contamination problems and save millions of dollars annually in re-claimed product. We service all major manufacturing and packaging industries including, Food and Beverage, Pharmaceutical, Cosmetics, Personal Care, Medical, Surgical, Electronics, Ammunition, Clothing & Toys.
